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Answer How to use SmartyHost Online Support?
  1. Publishing your website
    Once your web hosting account is activated, you can start to upload the files to your web space. We have compiled a list of popular programs below with the step-by-step instructions to get you...
  2. Uploading website using FileZilla Updated
    Things you'll need FTP host name: ftp.yourdomainname or ftp.smartyhost.com.au FTP user name and password: If you have forgotten the user name or password, you can recover it through the Password...
  3. Uploading website using Dreamweaver Updated
    Things you'll need FTP host name: ftp.yourdomainname or ftp.smartyhost.com.au FTP user name and password: If you have forgotten the user name or password, you can recover it through the Password...
  4. Uploading website using CuteFTP Updated
    Things you'll need FTP host name: ftp.yourdomainname or ftp.smartyhost.com.au FTP user name and password: If you have forgotten the user name or password, you can recover it through the Password...
  5. How do I recover or change a password? Updated
    Account Manager password To recover the Account Manager password, open the Password Recovery page, type your Account Manager email address and the verification code in the fields, and then click...
  6. Why can't I see the changes I have made to my website?
    There are several factors that may lead to this: Your pages may have been cached. The files may have been uploaded to the wrong directory. The index page you uploaded may not comply with the...
  7. Uploading website using FlashFXP Updated
    Things you'll need FTP host name: ftp.yourdomainname or ftp.smartyhost.com.au FTP user name and password: If you have forgotten the user name or password, you can recover it through the Password...
  8. What is a URL? New
    A Uniform Resource Locator(URL) is an address, in a certain format, that locates a specific resource on the Internet. In a typical URL, it contains the following elements: an Internet protocol...
  9. Submitting your website to popular search engines
    After building the website, the next step is to get your website found on Internet. One of the quickest ways to get your website found is submitting your website to popular search engines. Google...
  10. Permissions on files and folders
    When you use an FTP program to view the files and folders in your web hosting space, you can usually see a column with symbolic notations such as "-rwxr-xr-x". These notations contain the information...

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